"Ragnar is not just our pet, he brings genuine happiness to people every single day. He has a calm, gentle nature and a way of connecting that is truly special. When he visits aged care homes residents light up, smile, and reach out to him. He also spends time with children in hospital, where his presence brings comfort, laughter, and joy. Beyond this, Ragnar brightens the lives of thousands who follow him online. People often say his eyes feel understanding, and he makes their day better. To us he is family, but to many others, he means so much more."